Shipping Policy
Shipping & Delivery Policy
📦 Domestic Orders (India)
✅ Can I Change My Shipping Address After Placing an Order?
Once a shipment has been dispatched, it can be challenging to modify or change the delivery address. However, we will do our best to assist you based on the status of your order and the courier partner’s policy.
To request a change:
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📞 Call/WhatsApp: +91 9846256563
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📧 Email: info@stanwellskids.in
ℹ️ Note: Address change is only possible if the order has not been shipped.
📍 How Do I Track My Order?
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Order Confirmation via Email/WhatsApp
After placing your order, you will receive a confirmation message containing your order and tracking details. -
Tracking Page
Visit the courier’s tracking page and enter your tracking number (provided in your confirmation email/WhatsApp). -
Need Help?
If you're unable to track your order:-
📞 WhatsApp: +91 9846256563
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📧 Email: info@stanwellskids.in
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🚚 What Are the Shipping Options Available?
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Free Shipping
Available on select orders above a minimum purchase value. Delivery time may be longer than express options. -
Standard Shipping
Most common and affordable. Delivery time varies from a few days to 2 weeks. -
Express Shipping
Fast delivery (1–3 business days). Extra charges apply.📍 Available in select major cities only.
💰 Shipping Charges
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Shipping charges (if any) will be displayed at checkout.
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Any applicable discounts or promotions will also reflect on the checkout page.
🌍 International Shipping Policy
We accept international orders and currently ship to the following countries:
Bahrain, Japan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Belgium, Denmark, France, Germany, Ireland, United Kingdom, Australia, Canada, United States
🕒 Delivery Time
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Middle East & Arabian Countries: 8–11 working days after dispatch.
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Processing time may vary per product. Orders are dispatched once all items are ready.
📦 Packaging
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All products are securely packed to ensure quality and safety during transit.
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Orders are discreetly packed and sealed to maintain confidentiality.
🚨 International Customs Charges
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Some countries may levy customs duties, local taxes, or clearance charges.
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These charges must be paid by the customer unless mentioned otherwise during checkout.
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We are not responsible for delays caused by customs clearance procedures.